JOB OPENINGS

Tool Service Technician

Cleveland, OH 44109

Posted: 04/19/25 Industry: Light Industrial Job Number: 201927 Pay Rate: $18.00 - $22.00 per hour

Job Description


Join the team as a Tools Service Technician with our partner, a trusted leader in Power Tools Distribution and Service since 1966.

This is a full-time position offering great benefits and the opportunity to work with top-quality pneumatic and electrical tools in the manufacturing and construction industries.

Responsibilities:

  • Inspect, diagnose, and repair pneumatic and electrical tools, including warranty repairs and service estimates.

  • Prepare cost estimates, generate repair quotes, and submit them to customers.

  • Follow up with customers regarding repair approvals and service updates.

  • Assist with special projects as needed.

  • Provide counter sales support and assist walk-in customers.

  • Maintain general office and building upkeep.

  • Support shipping and receiving operations, including loading and unloading shipments.

Qualifications & Experience:

  • 3–5 years of experience servicing pneumatic and electrical tools.

  • Strong customer service skills in an industrial or construction-related environment.

  • Proficiency with ERP systems (Epicor-P21 preferred), order entry, and quoting processes.

  • Ability to use Microsoft Word and Excel.

  • Experience reviewing tool breakdowns and preparing parts lists for repairs.

Company Culture & Perks:

  • A supportive work environment focused on employee growth and career advancement.

  • Competitive benefits package.

  • Opportunities for long-term career growth.

For questions or to submit your resume, please contact Tracy at (216) 232-3282.
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About Cleveland, OH

Unlock your potential in Cleveland, Ohio! Nestled on the shores of Lake Erie, Cleveland offers job seekers a vibrant mix of career opportunities and a welcoming community to grow in. Known as "The Rock and Roll Capital of the World," Cleveland boasts a rich cultural scene with landmarks like the Rock and Roll Hall of Fame, Playhouse Square, and the Cleveland Museum of Art. Indulge in local delicacies like pierogies and explore the scenic Metroparks for outdoor adventures. Cheer for the Cleveland Cavaliers at the Quicken Loans Arena or catch a show at the historic West Side Market. Find your dream job in Cleveland and be part of this city's irresistible charm and endless possibilities!